Returns & Exchanges

What can be returned

All non sale items may be returned at the buyers expense for refund or exchange within 14 days of receiving your item. 

What can NOT be returned

Sale items


How to return order items

In order to receive your refund or exchamge you must meet the folloing critera

  • you must return the item within 14 days of recieving
  • returns are at the custmers expense
  • the item must be unworn with all original tags still attahced
  • must be free off makeup, fake tans, pet hair, perfume
  • include this print out with your returned item filled out below. 

We inspect all returned items for quality and to make sure the product complies we will then refund the customer. Please send us an email if you are wanting to return/exchange any items.

Postal Address

Charming Lanes Returns Department

25 Prospect Road

Wandin North 3139


Name / Order Number

Reason for return