Shipping & Delivery
*PLEASE NOTE- ALL ITEMS PURCHASED BETWEEN 30th DEC19 - 12th JAN 20 WILL NOT BE AVAILABLE FOR PICK UP OR POSTAGE UNTIL MONDAY 13th Jan 20 WHEN WE RETURN FROM HOLIDAYS.
How much is shipping?
A flat rate of $8.50 applies for shipping within Australia.
Express orders are available for $15.00 for shipping within Australia. (Tracking number provided)
When will I receive my order?
Orders placed by 11am Monday - Friday will be shipped same day. After 11am your order will be shipped on the next business day (Mon-Fri).
Please note- Public holidays and during peak periods or sales, this time frame may be delayed by an additional 24-48hrs hours.
Postage is via Australia Post e-Parcel Regular Post Service
Please see the link below for Australia Post estimated delivery times. As a guide. Your order leaves from postcode 3139 Wandin North Victoria.
Can I pick up?
We offer Free Local Pick Up from Wandin North VIC. Once your order is ready we will contact you via email with two options for Pick Up Days/Times and the address.
Please use the "local pick up" option at the checkout. An email will follow with details.
Charming Lane will re-deliver, replace or refund any parcel that is incorrectly labelled by us. We do not take responsibility for delivery addresses that are incorrectly provided or insufficient.
All shipping is at the customers risk. Once items have been lodged for delivery, we do not hold responsibility for lost parcels or packages damaged in transit. Please contact Australia Post. You will need to quote your tracking number that was sent in your shipping confirmation email.